FAQ - General

Frequently Asked Questions - General

I have a street light that's out, I contacted FPL to report this problem and I was told that I need to contact the City of Miami, Public Works Department?

You may call (305) 416-1200 in order to report this issue and insure to have the address nearest the pole available when calling.
What are your Maintenance Section’s operating hours?

Our offices are open between 7:00a.m to 4:00p.m.
What number do I call to reach Public Works after-hours?

You may call 311 or (786) 514-9708.
I noticed that a tree in my area was trimmed by Public Works, however, the crews did not trim the top of the tree and it is very tall?

Public Works does not trim/cut the top of any tree (Hat Racking) as this may cause damage to the tree. According to City Code Chapter 17, trimming is limited to no more than 25% of the tree canopy.
I would like to have a tree removed, relocated or planted, do I need a permit?

Yes you do. Please contact the Planning Department at (305) 416-2121 for assistance.