Links & Contacts for Residents
Emergency Contacts
911 (for emergencies only)
311 or 305-468-5900/305-468-5402 TDD (Water outage, down trees, public works) This number will operate 24 hours a day during an emergency.
511 (state-wide traffic information)
City of Miami Police Department
City of Miami NET (Neighborhood Enhancement Team)
305-960-4NET
City of Miami Homeless Assistance Program
1-866-733-3763
Miami-Dade County:
Office of Emergency Management: 305-468-5400
Emergency Evacuation Assistance: 305-513-7700
TDD number: 305-468-5402 (To register if you have special needs)
Miami-Dade County Answer Center:
305-468-5900 (English and Spanish)
TDD number:305-468-5402
Cooperative Extension Service for questions about saving trees after a storm:
Miami-Dade:
305-248-3311
www.csrees.usda.gov
Utilities:
AT&T
611 (Repairs)
1-888-757-6500
TDD: 1-800-251-5325
www.att.com
Florida Power & Light - to report an outage or a downed power line
(have your FP&L account number for faster service)
1-800-4OUTAGE or 1-800-468-8243
www.fpl.com
Comcast
1-800-266-2278
www.comcast.com
Florida City Gas
AGL Resources Company
1-800-993-7546
www.floridacitygas.com
TECO/ Peoples Gas
1-877-832-6747
TDD: 813-228-4613
www.peoplesgas.com
Local Resources
American Red Cross-Miami Chapter
305-644-1200
http://www.redcross.org/fl/miami
Humane Society of Miami
305-696-0800
www.humanesocietymiami.org
Miami-Dade Animal Services Department
305-884-1101
www.miamidade.gov/animals
Miami-Dade County Answer Center
311 or 305-468-5900/TDD: 305-468-5402
www.miamidade.gov/oem
Miami-Dade Regulatory and Economic Resources (Report price gouging)
305-375-3677
TDD: 305-375-4177
www.miamidade.gov/economy
Miami Parking Authority (MPA)
305-373-6789
www.miamiparking.com
Salvation Army-Miami Chapter
305-637-6700
www.uss.salvationarmy.org/uss/www_uss_florida.nsf
1-800-SAL-ARMY
www.salvationarmyusa.org
South Florida Commuter Services
1-800-234-RIDE
http://1800234ride.com/
Federal and State Resources
Centers for Disease Control
800-CDC-INFO (800-232-4636)/ TTY: (888) 232-6348
www.cdc.gov
Federal Emergency Management Agency
1-800-621-3362
TTY: 1-800-462-7585
www.fema.org
Florida Department of Financial Services
1-877-693-5236, toll-free in Florida, and 1-850-413-3089
www.fldfs.com
Florida Division of Emergency Management
850-413-9969/TDD-TTY: 800-226-4329
www.floridadisaster.org
Ready America
U.S. Department of Homeland Security
1-800-480-2520
www.ready.gov
South Florida Water Management District
1-800-432-2045 (Florida Only)/561-686-8800
www.sfwmd.gov
U.S. Army Corps of Engineers (Blue Roof Program-Activated if mandated by FEMA)
1-888-ROOF-BLU (766-3258)
www.saj.usace.army.mil
Occupational Safety & Health Administration (OSHA)
1-800-321-OSHA (6742)/TTY: 1-877-889-5627
www.osha.gov
To Find Out if a Contractor is Licensed
Florida Department of Business & Professional Regulation
1-850-487-1395
Miami-Dade: 305-375-3677
www.myflorida.com/dbpr/
Insurance
Allstate:
Contact your Allstate agent
www.allstate.com
Citizens Property Insurance:
Disaster hotline - 1-866-411-CPIC (2742)
For questions regarding your policy, please contact your local agent
www.citizensfla.com
Florida Department of Financial Services
1-877-693-5236, toll-free in Florida/1-850-413-3089
www.fldfs.com
Nationwide:
Contact your State Farm agent
www.nationwide.com
State Farm:
Contact your State Farm agent
www.statefarm.com
National Flood Insurance:
(800) 638-6620
www.fema.gov/business/nfip
Hospitals
Coral Gables Hospital
3100 Douglas Road
Coral Gables, FL 33134
305-445-8461
www.coralgableshospital.com
Doctors Hospital
5000 University Drive
Coral Gables, Florida 33146
786-308-3000
www.baptisthealth.net
Holtz Children's Hospital
1611 NW 12 Avenue
East Tower, Suite 6006
Miami, FL 33136-1096
305-585-5437
http://www.jacksonhealth.org/forkids.asp
Jackson Memorial Hospital
1611 NW 12 Avenue
Miami FL 33136
305-585-1111
www.jhsmiami.org
Mercy Hospital
3663 South Miami Avenue
Miami FL 33133
305-854-4400
www.mercymiami.org
Metropolitan Hospital of Miami
5959 NW 7 Street
Miami, FL 33126
305-264-1000
Miami Children's Hospital
3100 S.W. 62nd Avenue
Miami, Florida 33155
305-666-6511/800-432-6837
www.mch.com
Mount Sinai Medical Center
4300 Alton Road
Miami Beach, FL 33140
305-674-2121
www.msmc.com
South Miami Hospital
6200 SW 73 Street
South Miami, Florida 33143
786-662-4000
www.baptisthealth.net
University of Miami Hospital
1400 NW 12 Avenue
Miami FL 33136
305-325-5511
www.umiamihospital.com
Early Registrations
Special Needs
Residents that require special care and/or special transportation to a special needs shelter have to register with the Miami-Dade County Emergency Evacuation Assistance Program immediately. The number is 311 or 305-513-7700; or 888-311-DADE or 305-468-5402 (TDD/TTY)
Pet-friendly Evacuation Center
Miami-Dade County has designated two hurricane shelters for pre-registered Miami Dade County evacuees and their pets. The shelters are located at E. Darwin Fuchs Pavilion, 10901 SW 24 Street in Miami and Dr. Michael M. Krop Senior High
1410 NE 215 Street, North Miami. For more information go to The Humane Society of Greater Miami or call 311.
Weather
National Hurricane Center
www.nhc.noaa.gov
The Weather Channel
www.weather.com
